Shipping and Returns
Shipping Method Explanation
USPS Priority Mail – USPS Priority Mail is estimated 2-3 business days within United States. The is only applicable for actual transit time, and not factor in order processing time. We will be using USPS as well since they deliver on Saturday, and transit time in most cases is within 2-3 business days. Generally if an order is ready to ship out, we’ll update your order with the tracking # the night before.
UPS Ground Service – Standard 1-5 Business shipping time frame depending on your location. Since we are located in New York City, the closer it is to us, the faster the delivery will be We also have a UPS Ground shipping map displayed below.
Note: We do not ship to Alaska and Hawaii due to very expensive shipping costs. (Sorry), If you do need us to ship it to Alaska or Hawaii, customers are required to pay their own shipping fee depending on the location based on the map shown below.
Subject to the Tariff/Terms and Conditions of Service, UPS guarantees on-schedule delivery of packages, shipped via UPS’s services, that are listed as guaranteed, or will refund your transportation charges. Guaranteed Service is not available in all areas and does not apply to shipments containing a package with an Additional Handling or Large Package surcharge. Scheduled business days and delivery schedules are revised occasionally due to changes in distribution and volume, especially during holiday periods. Service to some remote areas also may require additional delivery days. For current delivery schedules, service availability and information, and a description of the UPS service Guarantee, see the UPS Rate and Service Guide. The most up-to-date transit time details will be available at ups.com/ctc at the time of shipping. Certain commodities and high value shipments may require additional transit time for customs clearance.