Our Efforts To Support Our Customers
OPERATIONAL CHANGES & SAFETY MEASURES
Safety in Our Stores – Maintaining clean, safe stores has always been one of our top priorities. Now, our associates are even more committed to keeping stores clean while our stores are open. We are also taking extra steps – we sanitize and disinfect shelves, checkout areas, service desks, storage lockers and restrooms on a regular basis. We have also installed plexiglass shields at checkout and service desks throughout our stores and continue to provide non-medical face coverings and gloves to our associates.
Throughout this pandemic, our focus is on the health and safety of our associates and customers, and we continue to follow guidance from the Centers for Disease Control and Prevention (CDC). Following the CDC’s recent announcements, customers and associates who are fully vaccinated are not required to wear masks or facial coverings in Chuang Ye Electrical Supplies stores, except where it’s mandated by state or local ordinances. Masks are still encouraged for those who aren’t fully vaccinated, and we’ll keep safety measures in place like enhanced cleaning and social distancing.
ONLINE DELIVERY CHANGES
Free Curbside Pickup – Order Online For Convenient Store Pickup At Most Stores Daily Until 6 P.M.
Free Store Pickup – Millions of items are eligible for free store pickup, and many can be ready within a few hours. Due to the high volume of orders being processed, pickup times may be delayed in some cases. Please wait to receive an email or text notification before going to the store to pick up your order.
Delivery Services To Your Home – Delivery of online orders remains available, although there may be delays due to high demand and inventory availability. We are currently offering limited scheduled delivery services for online orders, however, same-day and next-day delivery services have been suspended until further notice.